$ticket_body_hdr
$ticket_props
#choose ticket.new
  #when True
$ticket.description
  #end
  #otherwise
    #if changes_body
Changes (by $change.author):

$changes_body
    #end
    #if changes_descr
      #if not changes_body and not change.comment and change.author
Description changed by $change.author:
      #end
$changes_descr
--
    #end
    #if change.comment

Comment${not changes_body and '(by %s)' % change.author or ''}:

$change.comment
    #end
  #end
#end

-- 
Ticket URL: <$ticket.link>
$project.name <${project.url or abs_href()}>
$project.descr